Email Etiquette:
Don't Send The Wrong Emails!
The way people
communicate has radically changed over the years. Email has become one of the
most used medium because of obvious advantages it provides to the people. Email
is the easiest, fastest, yet considerably the cheapest to send your messages to
your loved ones, friends, and associates. Everyday, emails are being sent to
millions of people around the world. Everybody is forwarding email messages,
including unnecessary ones, and people have become so used it that proper
etiquette has been neglected causing discomfort to other people.
One perfect
example of violation against email etiquette happens at the office. In fact,
most of the unnecessary forwarded email messages are coming from employees and
happening during office hours. Unless your office environment does not mind,
this can be punishable and can even mean termination if found guilty. Hence, it
is advised that employees are more careful when sending emails to avoid the
trouble.
Conversely, you
have to be aware of the following tips when sending email messages and stop
unnecessary harm.
Reply Only To the
Right Email Address/es
It happens to you
once, twice, or maybe even more? Again, in an office scenario: you and the rest
of your officemates received an email from your boss indicating an apology
because of some incompetence in his part. Maybe you have quite an ill-feeling
towards the boss, so you pored over his email and then proceeded to comment and
send it out to other co-workers.
Suddenly, it
happened. In a hurry and carelessness, you have sent it out to the group and
you did not forget deleting your boss' email address from the group list. You
didn't realize it until he calls you to inform he is not happy about what you
did. You know what happens next, don't you?
Next time,
remember this thing: double check the names in the list before hitting the send
button.
Brief Replies
People are always
busy, especially when they are at work. Because of this, they often cannot
appreciate long email messages that these end up unread or if read, unfinished.
Avoid this by creating short email replies but be sure that it contains
relevant data as asked. Be careful when being short with your replies though. A
single or few words is a brief, curt message that often means non-committal on
your part or is simply plain; thus, may connote a negative effect on the
reader.
Spare the Sarcasm
Not all people
see sarcasm in the same way. It can be seen by other people as funny,
entertaining one, but to some others, it can be offensive. And the worst place
to put sarcasm is in your email message. Remember that email is a non-verbal
communication; therefore, the recipient has no inkling what your facial
expression when you were typing the email and misinterprets the tone of your
message.
Next time that
you intend to convey laughter, save it during one of your verbal
communications.
Keep It in Small
Caps
You know how big
caps, or upper case, mean in email messages, and even in text messages. They
mean fighting, conveying, and yelling. So, save the big caps for the first
letters of the sentences if you don't want the recipient of your email to
misconstrue the true meaning of the message. The rest, keep it in lower case.
And, next time
that you are typing that email? Leave the Caps unlocked.
If you have been
doing it the wrong way all this time, be sure to remember the above etiquette
tips to avoid harm not only to the recipients but to you as well.